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Salesforce Managed Services Offerings

  • Salesforce Managed Services
    Ongoing optimization of Salesforce solutions, including Sales Cloud, Service Cloud, and industry-specific applications like Health Cloud.
    Regular updates, feature enhancements, and customizations to align with your evolving business needs.
    Dedicated support for troubleshooting, user training, and maximizing ROI.

  • Salesforce Cloud Infrastructure Management
    Continuous monitoring, maintenance, and optimization of Salesforce environments, including integration with Azure and AWS.
    Cost management and performance tuning to ensure scalability and efficiency within Salesforce ecosystems.
    Security and compliance management to maintain regulatory standards and prevent vulnerabilities.

  • Salesforce AI Operations Management
    Monitoring and tuning of deployed Salesforce Einstein AI models for accuracy and reliability.
    Scalable support for model updates, retraining, and integration with new data sources.
    Real-time troubleshooting and performance monitoring to ensure continuous AI-driven customer engagement.

  • Salesforce Application Maintenance and Support
    Comprehensive support for Salesforce applications to ensure optimal performance.
    Regular updates, performance optimization, and bug fixes to keep your Salesforce environment running smoothly.
    Custom enhancements and integrations to meet new business requirements and use cases.

  • Proactive Salesforce Monitoring and Incident Response
    24/7 monitoring of Salesforce systems to proactively identify and resolve issues before they impact your business.
    Incident response, root cause analysis, and post-incident resolution to ensure system stability.
    Real-time alerts and reporting for enhanced visibility into Salesforce performance.

  • Salesforce Data Lifecycle Management
    Continuous integration, backup, and recovery solutions for Salesforce data.
    Data governance and compliance management to meet industry regulations such as HIPAA, PCI DSS, and GDPR.
    Support for data migrations, transformations, and system integrations within the Salesforce ecosystem.

  • Salesforce DevOps Managed Services
    Maintenance of CI/CD pipelines for Salesforce development, ensuring seamless and reliable software delivery.
    Infrastructure automation, monitoring, and scaling to support agile development within Salesforce environments.
    Ongoing optimization of DevOps workflows for maximum efficiency across your Salesforce solutions.

  • Salesforce Security and Compliance Management
    Implementation of advanced security measures for Salesforce, including encryption, threat detection, and access control.
    Regular audits and compliance checks to ensure adherence to industry-specific regulations.
    Rapid response to emerging security threats and vulnerabilities within your Salesforce environment.

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